Refund and Returns Policy

Refund Policy

Effective Date: 14-04-2025

At GC Industries (Brand Name: Vinayak), we strive to ensure complete satisfaction with every purchase. However, if you are not entirely satisfied with your order, we are here to help with our refund policy outlined below.

1. Eligibility for Refund

Refunds may be applicable under the following conditions:

• The product received is damaged, defective, or not as described.

• You notify us within 7 days of receiving the product.

• The product is unused, in its original packaging, and accompanied by a proof of purchase.

Note: Certain customized or perishable products may not be eligible for refunds. Please check with our team at the time of purchase.

2. Refund Process

To request a refund, please follow these steps:

1. Contact our customer support team at info@gcindustries.in or call +91 8882143445 within 7 days of delivery.

2. Provide your order details and a description of the issue, including photos if applicable.

3. Once your request is reviewed and approved, we will initiate the refund process.

3. Refund Timeline

• Approved refunds will be processed within 7–10 business days.

• The amount will be credited to your original method of payment.

• In case of delays, please contact your bank or payment provider.

4. No Refunds Provided

We do not offer refunds in the following cases:

• Change of mind after purchase

• Products damaged due to misuse or mishandling

• Requests made after 7 days of delivery

• Items purchased under clearance or promotional offers (unless defective)

5. Contact Us

For any refund-related queries or concerns, feel free to contact us:

GC Industries (Brand: Vinayak)
Address: Kharibawli, New Delhi
Phone: +91 8882143445
Email: info@gcindustries.in